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Delete account

You can permanently delete your OptSens account from your profile. Deletion is final and cannot be undone.

Before you delete​

Account deletion is blocked while you have an unsettled financial obligation. You will be asked to clear these first:

  • Unpaid session overage on any domain.
  • A past-due subscription (a failed renewal). Update your card and let the renewal go through.
  • An unpaid invoice on an Enterprise or invoice-billed domain.

Settle these from Plans and billing, then return to delete.

How to delete​

  1. Open Profile.
  2. Scroll to Delete Account.
  3. Read the consequences, then choose Delete My Account.
  4. Type your email address to confirm.

What gets deleted​

Deleting your account permanently removes:

  • All domains, banners and cookie declarations.
  • All subscriptions (cancelled) and saved payment methods (removed).
  • All consent logs and scan history.
  • Team memberships and invitations.

What is retained​

Invoices and the financial records behind them are kept for 10 years to meet accounting-law retention obligations. To comply with the right to erasure at the same time, these records are anonymized: your user account is unlinked from them and personal and payment identifiers are stripped, while the legally required invoice details (amounts, VAT, invoice header, masked card) remain on the stored invoice.

Anonymized records are not visible to you or reachable through any account flow once the account is gone. They exist only as retained financial documents.

Want a copy of your invoices first

Download the receipts you need from Transaction history on the Billing page before you delete, since you will not be able to reach them afterward.

Need help​

If you are unsure, contact support@optsens.com before you delete. For how consent records are handled in general, see Data retention and Data subject requests.